Due to high demand during the event, please expect a delay of 3-5 days in order deliveries.

• 30-day money-back guarantee for any reason.

Undamaged products may be returned for a full refund (currency conversion fee and credit card fees not included) for any reason within 30 days of the date of delivery. Once the returned item arrives back in Laifen’s warehouse for inspection, the refund process will begin.

• Returns must include all accessories/products within the order
• Items must include original packaging
• For non-quality related warranty claims, the buyer is responsible for the return shipping costs
• For non-quality related warranty claims, Laifen refunds the cost of the product itself
• Returns may be rejected if items do not meet the above requirements

Laifen offers a 2-year limited warranty for the hair dryer products. Within 2-year from the date of purchase, if your product fails to function properly due to material or workmanship defects, we will provide repair or replacement services. Please note that depending on the availability of stock, the replacement unit may come in a different color or be an equivalent model. Warranty is only valid in the country or region of purchase.

Please note that all Laifen hair dryers are not dual voltage. The voltage cannot switch between 110V & 220V, even with an adapter.

Laifen Swift: The original high-speed hair dryer model that offers powerful drying power (includes 1x Smooth Nozzle).

Laifen Swift Special: Identical in performance to the Swift, but includes the full set of attachments (1x Smooth Nozzle, 1x Diffuser Nozzle, and 1x Concentrator Nozzle).

Laifen Swift Premium: Features a range of luxurious colors and designs (includes 1x Smooth Nozzle).

Laifen SE: Incredible hair drying and styling power, now in soothing Morandi tones (includes 1x Smooth Nozzle and 1x Diffuser Nozzle).

The Smooth Nozzle produces a smooth and manageable airflow that helps eliminate frizz and leaves hair smoother after styling.

The Concentrator Nozzle emits a more concentrated and wider high-speed airflow that enables precise styling. Its focused direction of airflow allows you to style a particular area without disturbing other parts of your hair.

The Diffuser Nozzle evenly disperses the airflow, allowing for natural hair drying, which helps reduce frizz and enhance curly hair styling. The comb's longer teeth provide deeper penetration into the hair for better styling.

The time it takes to dry depends on your hair type. For short hair you can fully dry in as little as 2-3 minutes. If you have longer hair (shoulders & down) it typically takes around 5-12 minutes for a complete dry. If you decide to dry your hair using our diffuser attachment it can take a little longer.

Swift Special on its own weighs less than 1lb (407g to be exact). For reference of how light this dryer really is, it is around the same weight as a paperback book or a small tablet.

With regular use of about 10 minutes every day, your Swift Special will last for up to 16 years. That’s a lot of great hair days!

Laifen hair dryers have a maximum temperature of 85°C to ensure your hair and scalp are safe. However, we still recommend that you keep the nozzle of the hair dryer at an appropriate distance from the hair, at a distance of about 15 centimeters. Choose an appropriate temperature and move the hair dryer from side to side while drying.

Laifen offers a 1-year limited warranty for both the Laifen electric toothbrush and its magnetic charging cable. Within one year from the date of purchase, if your product fails to function properly due to material or workmanship defects, we will provide repair or replacement services. Please note that depending on the availability of stock, the replacement unit may come in a different color or be an equivalent model. Warranty is only valid in the country or region of purchase.

The Laifen Wave toothbrush has an IPX7 waterproof rating. This IPX7 rating signifies that the product can stay submerged in water up to 1 meter deep for up to 30 minutes.

The motor parameters and functional design of the brushes are identical, meaning the user experience across all models is the same. However, the feel and texture of the brushes differ due to the materials used. Additionally, the Stainless Steel and Aluminum Alloy models come with transparent brush heads, whereas the ABS models have opaque brush heads.

Gum Care (CS): Gentle cleaning experience that's soft on the gums.
Super-Clean (GS): Efficient cleaning that meets daily brushing needs.
Ultra-Whitening (US): Powerful cleaning to polish and whiten teeth.
All three brush heads are available in transparent or opaque models. These variations differ in appearance only and will not provide a different brushing experience.

It is recommended to replace the brush head every three months or when the bristles become deformed. If the brush head is damaged or deformed, please replace it. The Super-Clean and Ultra-Whitening brush heads feature indicator bristles that remind you to change brush heads when the color fades. Please be aware that the Laifen Wave electric toothbrush is NOT compatible with brush heads from other brands, you can purchase brush head replacements from our official website. For more information, please watch the instructional video: Putting on the brush head - https://youtu.be/xa7ziehleUk?si=_EC1DGa-t8N_ldjM&t=66.

Equipped with dual lithium-ion batteries and a magnetic charging method, the Laifen Wave can be fully charged in approximately 2.5 hours. When used on medium settings twice a day for two minutes each time, the battery will last for up to 30 days. For more information, please watch the instructional video: Charging - https://youtu.be/xa7ziehleUk?si=-ZY3ZVpTizD_UXBE&t=26

Search "Laifen" on your relevant app store to download the app, the Laifen App currently requires logging in through either email or phone number. Simply open the app, register using your email or phone number, and after receiving the verification code, you can log in. The Laifen app offers ten levels of customizable intensity across three settings, allowing you to personalize your brushing experience to match your dental habits. For more information, please watch the instructional video: Laifen Wave App - https://youtu.be/xa7ziehleUk?si=WZiwmiv1Y5qu8SU3&t=197.

It is not recommended for children under 12 years of age or the elderly to use this product. If you have any existing oral problems, it is advisable to use this product under the guidance of a professional physician. Moreover, if you have braces, dentures/porcelain teeth, orthodontic appliances, or dental fillings, it is recommended that you consult a dentist before purchasing this product. This consultation ensures that your dental restorations and orthodontic appliances are properly fixed, intact, and suitable for use with an electric toothbrush.